My product was damaged or incorrect when it arrived at my house. How do I get a refund or replacement?

By Ashley Mulligan —

Delivery

We are very sorry for any issues you've encountered with your shipment. Please contact Consumer Care by email at care@tailoredpet.com, phone at 1 833-TAIL-101 or via the "Chat" option on our website and we will correct the issue immediately.

 

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